Digital transformation, sometimes called DT or DX, is the cultural and operational change of an organization through the smart integration of digital technologies and processes. Transformation happens in a staged way across all levels and functions of a company.
While digital transformation was already becoming more common, the number of companies integrating more technological elements into their AAworkplaces has shot up this year, thanks to the coronavirus pandemic. Remote teams and digital tools will soon be the new normal. Here’s how you can get ready for digital.
Update Your Business Model
As we have seen since the outbreak of COVID-19, some industries are faster to embrace new technology than others. If your business model is only set up to include limited technology or doesn’t include any technology at all, then now is the time to think seriously about making the switch.
Think about technology could become a part of your processes and practices moving forward, whether you embrace a small change like online meetings, or decide to go bigger and start looking for virtual receptionist services at affordable prices. You and your management team should be asking questions including:
- How will digital transformation change your operations?
- How will those tools impact current and new employees?
- Where will you implement new tech tools?
- How will your business need to adjust its essential functions?
- How will digital transformation affect your place in your industry?
- How will it affect your customers?
Adapting your business model in anticipation of digital transformation is not a small challenge, but it is one way to prepare your company for potential change in the future.
